Feb 16, 2022

Satisfacts Awards 2021

John M. Corcoran & Company prioritizes the needs of our residents to give them the most enjoyable living experience possible. We continue to hold our staff to a high standard in order to provide exceptional service everyday which has been central to our success since our inception 70 years ago. John M. Corcoran & Company was recently awarded for last year's performance in satisfaction surveys by SatisFacts and ApartmentRatings. This is a great honor to achieve despite all of the challenges the company has faced throughout the pandemic.

John M. Corcoran & Company was the recipient of the SatisFacts Community Award for 2021. This award is earned through exceptional performance in customer satisfaction reported by our residents. 

The following properties earned the SatisFacts Community Award for 2021Beverly Commons, Kimball Court, Lynnfield Commons, MetroMark, Parkside Commons, Quincy Commons, Skyline Commons, Stone Run East Apartments, The Commons at SouthField Highlands, The Ledges, The Mastlight, Weymouth Commons Apartments, Halstead Abington, One Newport, Oxford Apartments, Station Square, and Union & West Apartments. Each of these properties earned a 4.00 overall score for Annual or Insite with a minimum of 25 completed surveys in order to achieve this award.   

Exterior Image of MetroMark in Jamaica Plain

Exterior mage and landscaping at Quincy Commons

Exterior image of Station Square in Mansfield

John M. Corcoran & Company was also the recipient of the ApartmentRatings Community Award for 2021. This is earned for exceptional performance in customer satisfaction reported by our residents. 

Exterior image of an apartment building at Skyline Commons in Dracut

Exterior image of Renaissance Station North building in Attleboro

Exterior image of pool and apartment building at The Commons at SouthField Highlands in Weymouth

Thank you not only to our staff for their efforts in making these communities feel like home, but also to all of our residents for sharing your positive living experiences with us!

TRIVIA: What was the make of the vehicle used as a marketing tool during lease-up at Parkside Commons

*BONUS: What was the model of the car?*

Feb 8, 2022

Spreading the Love

As Valentine's Day quickly approaches, we would like to showcase all the love that John M. Corcoran & Company has for our residents! Our properties host resident events on a regular basis so residents can get to know one another and interact with the staff in fun and creative environments. We believe this is an integral part to making all of our communities truly feel like home. 

Our leasing consultants are constantly extending their appreciation for their residents. Weymouth Commons wanted to celebrate National Popcorn Day by handing out bags of popcorn and soda to residents. The leasing team even went the extra mile and got 3 different kinds of popcorn so all of the residents could choose their favorites! Who can say no to the perfect snack to munch on during movie night?

Beverly CommonsShrewsbury Commons, and The Heights Amesbury are all getting into the holiday spirit with their Valentine's Day events coming up. Beverly Commons is making goodie bags full of sweet treats ready for residents to pick up in the clubhouse. 

Shrewsbury Commons is running a "guess how many" challenge. The leasing staff is asking residents how many marshmallow hearts are in the jar. The resident with the closest guess will receive a prize. Shrewsbury Commons is also going to hand out chocolate bombs to their residents, because no resident should be without chocolate on Valentine's Day

The Heights Amesbury is ready to extend the love this holiday brings with their four-legged residents! You can check out leasing consultant, Bill, making sure the photo booth has the perfect aesthetic for their furry friends' closeups. The Heights Amesbury is providing snacks, gifts, and photo contest prizes from Paws Pet Boutique in Amesbury during this event. Our properties love connecting with local businesses to host all of these fantastic resident events that are unique to each community. 

Parkside Commons Serving up Doughnuts

Resident Event Flyer for The Ledges 

Parkside Commons and The Ledges Weymouth certainly know how to win over the hearts of their residents. What better way to connect than over food? Both communities bought doughnuts and hot chocolate to show their appreciation for their residents. Dunkin Donuts is definitely a hard one to pass up!

Although John M. Corcoran & Company properties host resident events all year, Valentine's Day gives us an excuse to celebrate the love for our residents even more! Thank you for being part of what makes all of our communities so special.  

Feb 4, 2022

Kudos to Maintenance

John M. Corcoran & Company holds a high standard when it comes to providing the best service possible to all of our residents. This means that we ensure all residents have direct access to the maintenance team in order to meet their needs on a daily basis. However, the responsibilities of our maintenance teams do not stop there. Each team has a set of tasks that it runs through daily to keep every community in excellent shape. John M. Corcoran & Company recently implemented the 10 C's of Corcoran policy to maintain exceptional performance and appearance across the portfolio. The policy includes weekly blast survey forms to encourage greater accountability. We believe that these procedures are crucial in contributing to the overall success of each property. 

The Heights Amesbury did an excellent job reporting in throughout the bombogenesis storm and capturing the maintenance team hard at work. However, the staff took advantage of the poor conditions by having some fun in the snow while making a video for the property Instagram page. If you have not seen it yet, be sure to check it out under the handle @theheightsamesbury! Rich, Mike, and Dicky do such excellent work with snow removal and it does not go unnoticed. A resident even commented on an Instagram post stating, "They do an amazing job. As I've said before, I could walk around in flip flops." What a compliment!

A member of the maintenance team shoveling snow at The Heights Amesbury

A member of the maintenance team pushing a snow blower at The Heights Amesbury
The Heights Amesbury Maintenance Team in the Midst of Bombogenesis

Our maintenance teams are always attentive in keeping the grounds neat and clean around the clock.  Check out this action shot of Tom from Millside at Heritage Park! Be sure to stop and say hello if you catch him in the halls or thank him for his constant efforts to keep the community in such great condition.

Maintenance Manager of Millside at Heritage Park vacuuming the hallway

Redbrook Apartments celebrated their maintenance team's efforts with a 'Happy Maintenance Monday' post on Instagram. The caption stated, "Happy Maintenance Monday! Our two man team deserves a shout out for all the hard work they do to keep our community running! Bill and Andrew sure play an important role here at Redbrook Apartments each day. Share an experience in the comments below a time our maintenance team has provided you with exceptional maintenance service." One resident commented, "Bill came in on a Sunday to fix my door he knew exactly what to do. He is pleasant, helpful, kind and Whiskey (my Cavapoo) just loves him, five stars."

Two members of the maintenance team at Redbrook Apartments
Andrew and Bill from Redbrook Apartments

Union & West also snapped a photo to thank their maintenance team for keeping the walkways clean and safe for their residents. The 10 C's survey blast for this week pertains to snow removal from the most recent storm. Each community was asked how it would rate snow cleanup efforts on a scale of one star to five stars. Next, each community has to submit photographic evidence of the front entrance, the parking lots, and all of the walkways to submit to the 10 C's committee. By the looks of it, Union & West is going to pass with flying colors for snow removal efforts this week! 

Member of the maintenance team snow blowing at Union & West
Member of the Maintenance Team at Union & West

Our maintenance teams do so much to give our residents a superior living experience so please be sure to thank them for their daily efforts as they play a crucial role in making these communities feel like home!